Our Story

Insulation Services was founded in 1977 by Jefferey and Susan Cottingham and is still run by the family today. Stephen Cottingham (their Son) has worked for the business since he finished school, alongside his father and cousin, Mark (Pictured). Moving on from a background of installing for the business, Stephen is who you will meet when visiting our showroom or during your home visit when discussing your projects. Stephen works closely with you to make sure everything is how you want it and is experienced and knowledgeable in advising which products are best for your home. He also does all of the design work to bring your dreams of a conservatory to life. Mark has also moved on from installing and is now our surveyor and repairer. Whilst Rosemary (their daughter) and Sharon (Stephen's wife) have taken over the office work that goes on behind the scenes.

Certifications

Trust in our capabilities, products and services. We are FENSA and Checkatrade approved installers providing customers with only the best.


What is FENSA?

FENSA is a government-authorised scheme that monitors building regulation compliance for replacement windows and doors. FENSA’s mission is to improve window and door replacements across England and Wales, by professionalising installers and protecting homeowners.

They make sure the work complies with building regulations, is energy efficient, and registered with the local council. And verify that every FENSA Approved Installer’s guarantee is insured.

Find out more... About FENSA | Window & Door Installer Accreditors


What is Checkatrade?

Checkatrade ensures all of their installers are trustworthy, qualified, insured and have a good trading history. Whilst also ensuring the Checkatrade standard is upheld and providing you with real reviews from real customers. Checkatrade's standards are:

  • Delivering high-quality handiwork
  • High standards of personal conduct
  • Working safely and ethically
  • Communicating clearly
  • Agreeing costs upfront
  • Encourage and welcome customer reviews.

Find out more... checkatrade.com/our-commitment

Certificate of Excellence

In December 2018, Insulation Services was awarded a 'Certificate of Excellence' and were presented with a trophy marking over 25 years membership to the Plastics Window Federation (PWF).

The Platinum 'Certificate of Excellence' awarded to insulation Services is for acheiving and maintaining the highest standards in both installation and customer service.
Keith Wittle (from PWF) visited our showrooms to present the award and certificate to the team; pictured with Keith is Stephen Cottingham (far left) Sharon Cottingham and Mark Venn (Far Right).

Stephen Cottingham, Director said 'We are very pleased! We take great pride in our work and the customer service we offer, and we make sure that our customers receive the best quality service every time they use us'.

We are fully accredited FENSA registered installers and provide full guarantees on all installation works.  
All this makes us proud to be a local reputable business - recognised for long standing service to the residents and business community in Crowborough and the surrounding area.

Photographs on this website are taken by our fitters and professional photographer Liv Cottingham Photography.

Visit Us

Insulation Services, Vision House, Crowborough Hill, TN6 2EG


Monday to Friday 9am to 5pm


01892 661858

info@insulation-services.co.uk